Fraud & Trust Policy
Report suspicious conduct; verification has a defined scope.
Review draft. This document has not been adopted as binding terms and is not legal advice.
Reports
Report suspected stolen equipment, false identity, impersonation, fake listings, counterfeit parts, payment/shipping fraud, phishing, manipulated prices, false dealer claims or review manipulation. Supply relevant evidence without exposing private credentials or financial documents.
Review
A case records the requester, claimed relationship, evidence, reviewer, actions, timestamps and appeal. Unverified allegations do not create public criminal accusations. Use neutral labels such as Listing under review. Ownership and manufacturer relationships require separate evidence.
Restrictions and appeals
Accounts or listings may be reviewed, restricted, suspended or removed after an appropriate decision. The affected party can seek review through the Trust Center. Legal holds preserve necessary evidence without requiring public display.
Items for counsel and operator review
Approve fraud triage, evidence standards, notice, identity checks and escalation responsibilities.
Version history
2026-09-05 — Initial engineering draft for counsel review; not adopted. Permanent version